Social Optics

New Product · AI Support Agent

Your support inbox, answered while you sleep.

An AI agent trained on your website, policies, product pages, docs, and PDFs. It answers customer questions instantly, in any language, 24/7 — and hands off to a human by email the moment it should. Install with one line of code.

Free trial — 100 answered questions, no credit card. We run it on this very site.

Acme Dental — SupportOnline 24/7
Hi! I'm the Acme Dental assistant. Ask me about appointments, insurance, hours, or anything else.
Do you take Delta Dental PPO? And what are Saturday hours?
Actually I need to dispute a bill from last month
Powered by Social Optics

How It Works

Live on your site in minutes.

01

Feed it your knowledge

Paste your website URL and we crawl your pages automatically. Add policies, FAQs, PDFs, and docs. The agent only answers from what you give it — no made-up answers.

02

Drop in one line of code

Copy a single script tag onto your site. A branded chat bubble appears, matched to your colors, greeting customers in their own language.

03

Humans handle the rest

Refunds, complaints, edge cases — the agent collects the customer's email and forwards a full summary and transcript to your inbox. You only see the conversations that need you.

Built for businesses that
answer the same questions daily.

Grounded Answers

Answers come only from your content. If it doesn't know, it says so and escalates — no hallucinated policies.

Human Escalation

Detects when a human is needed, collects the customer's email, and forwards a summary + transcript to your team.

Every Language

Customers write in Spanish, French, German, Japanese — the agent answers fluently in kind.

24/7 Availability

Nights, weekends, holidays. Most customer questions get answered in under three seconds.

Website Crawling

Point it at your site and it learns your pages automatically. Re-sync any time your content changes.

Stays On Topic

Politely declines off-topic requests. Your brand voice, your business, nothing else.

E-commerce stores

Shipping, returns, sizing

SaaS apps

Onboarding, billing, docs

Local businesses

Hours, services, pricing

Clinics

Insurance, appointments

Agencies

Resell to your clients

Pricing

Less than one support hire.

Every plan includes white-glove setup: we ingest your content, tune the agent, and install the widget for you.

Starter

$299/mo

+ $1,000 one-time setup

  • 1,000 answered questions/mo
  • 1 agent, 1 website
  • Website, FAQ & PDF knowledge
  • Email escalation to your team
  • Branded chat widget
Buy Starter

Growth

MOST POPULAR

$599/mo

+ $2,000 one-time setup

  • 5,000 answered questions/mo
  • Up to 3 agents / 3 sites
  • Everything in Starter
  • Multi-language responses
  • Monthly knowledge re-sync
  • Priority support
Buy Growth

Scale

$1,499/mo

+ $3,500 one-time setup

  • 25,000 answered questions/mo
  • Unlimited agents & sites
  • Everything in Growth
  • Dedicated onboarding manager
  • Custom integrations
  • Agency white-label options
Buy Scale

Buying takes 2 minutes: create your free agent, then upgrade right from the dashboard with secure Stripe checkout. Prefer a conversation first? Book a setup call — or kick the tires free with 100 answered questions on us.

We'll set it up for you.

Tell us about your business and we'll have your agent answering real customer questions within a week.